Standards and Metrology Institute

Certification of Motor Vehicle Repair Garage Management Systems to sM 1400:2013

 

Introduction

Maltese Standard SM 1400:2013  on “Motor Vehicle Repairs - Repairers Management System- Requirements” outlines the minimum requirements for a repairer wishing to demonstrate a best-practice approach to vehicle repairs and to continuously strive to obtain a high level of repair consistency and customer satisfaction. 

 

Scope

This Maltese standard specifies requirements for a vehicle repair facility to (a) demonstrate its ability to consistently provide a service that meets customer and applicable regulatory requirements, and (b) aim to enhance customer satisfaction. 

 

APPROVED GARAGES

MCCAA is implementing an Approved Motor Vehicle Repair Garage Certification Scheme as agreed with Malta Insurance Association. Approved Garages under this Scheme are inspected on a regular basis against the requirements of SM 1400:2013. A list of approved garages can be downloaded here.

 

Certification

SMI Certification Unit offers certification against the Maltese standard SM 1400:2013 with the aim of ensuring the adoption of best practice and a consistent level of repairs to motor vehicles especially following accidental damage.  Interested parties are invited to write to the Head of Standardization on e-mail certification@mccaa.org.mt or correspond by mail at the following address:

Head of Certification

Standards and Metrology Institute

MaltaCompetition and Consumer Affairs Authority

Mizzi House,

National Road

Blata l-Bajda HMR9010

Malta