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Updated | Lifts

  This week, the following page was updated:  Lifts page with the latest lifts database. 
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Premju Servizz bi Tbissima 2024 winners announced

  The MCCAA hosted an award ceremony to celebrate excellence in customer service. During the event, the MCCAA announced the winners of the ninth edition of Premju Servizz bi Tbissima (Service with a Smile Award). The event brought
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User Guidelines – Rail Passengers’ Rights and Obli...

    The proposed Rail Passengers’ Rights and Obligations (Implementing) Regulations, 2024 aim to implement the provisions of Regulation (EU) 2021/782 of the European Parliament and of the Council of 29 April 2021 on rail passengers’
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Standards and Metrology Institute

The Standardization Directorate of the Standards and Metrology Institute (SMI) is a Maltese independent body set up under the Malta Competition and Consumer Affairs (MCCAA) Act (ACT No. VI of 2011) entrusted with the coordination of standardization and related activities at various corporate, national, regional and international levels.  Its main functions are to make, adopt and publish standards in relation to any class, category or type of products and/or services. The Standardization Director...more
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Office for Consumer Affairs

  The Office for Consumer Affairs’ guiding principle is the promotion and protection of consumer rights and welfare. This objective is mainly achieved by fostering a balanced relationship between consumers and traders. Through continuous education and information this Office empowers consumers to deal in the best possible way with the problems they encounter during their purchases. On the other hand, traders and service providers are encouraged to adopt commercial practices that benefit consumer...more
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Office for Competition

  ‘Promoting sound competitive practices to further the attainment and maintenance of well-functioning markets for the benefit of consumers and economic operators’. Competition is the driving force of a market economy. It encourages price and cost reductions, innovation and improvement in quality. The Office for Competition was assigned with the task of protecting competition back in 1995 with the coming into force of the Competition Act. Since then the Competition Act has been significantly am...more
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Technical Regulations Division

Last updated: 11.09.2020 The setting up of the MCCAA absorbed the responsibilities previously covered under the remit of the Malta Standards Authority, which have now been assigned to two entities, namely the Technical Regulations Division and the Standards and Metrology Institute.  The Technical Regulations Division is responsible for legislation issued by virtue of the Product Safety Act (Cap. 427), the Pesticides Control Act (Cap. 430) and the Food Safety Act (Cap. 449). Furthermore, the Div...more