The Director General (Consumer Affairs) hereby issues this Public Statement in accordance with Article 8 of the Consumer Affairs Act (Cap.378), by means of which she hereby identifies and gives information to the general public that the following shop:
NG Racing (Żebbuġ)
has not honoured the decision delivered by the Consumer Claims Tribunal.
The consumer had bought from this outlet a mini-motorcycle which never worked and had to be repaired a number of times. In his reply, the shop representative stressed that it was the consumer’s fault as her son damaged the item through overuse.
The Tribunal concluded that the product started having problems from the very outset, upon its purchase, and it seems that it was never actually used as it was practically always faulty.
The shop was ordered to pay €350 to the consumer, and the mini-motorcycle was to be become the shop’s property.