All Events
27 Nov, 2024
Servizz bi Tbissima 2024 | Winners announced
The MCCAA hosted an award ceremony to celebrate excellence in customer service. During the event, the MCCAA announced the winners of the ninth edition of Premju Servizz bi Tbissima (Service with a Smile Award). The event brought together businesses and stakeholders from various industry ...
07 Nov, 2024
Building Trust: Influencer Marketing and Consumer Rights
The Office for Consumer Affairs within the MCCAA is organising an info-session titled Building Trust: Influencer Marketing and Consumer Rights, designed to equip influencers and marketing agencies with essential knowledge on consumer protection laws and regulations.
As influencer marke ...
09 Oct, 2024
World Standards Day 2024
The MCCAA successfully hosted World Standards Day 2024 on October 9th. The event, centered around the theme "Shared Vision for a Better World: Standards for the Changing Climate," brought together experts from various fields to discuss the critical role of standards in addressing clima ...
26 Sep, 2024
Advanced Competition Law Training | 26 & 27 Sept
Dawn Raids in Practice
Advanced Competition Law Training
The MCCAA, in collaboration with the Academy of European Law (ERA), successfully hosted the advanced competition law training seminar, "Dawn Raids in Practice," on 26-27 September 2024 in Valletta.
The two-day seminar provided an in ...
12 Sep, 2024
European Standardisation | Info Session | 12 Sept
European Technical Standardisation: Essential Insights for Engineers
The Chamber of Engineers and the MCCAA successfully hosted an informative session on European Standardization on September 12th at MCAST. This event was specifically tailored to provide engineers with essential insigh ...
30 Jul, 2024
Ghana Authorities Visit
Earlier this month, the MCCAA hosted a high-level delegation from the Ghana Standards Authority (GSA) and the Ghana Food and Drugs Authority (FDA).
The MCCAA delegation, was led by Director General (SMI) George Cutajar, including Director for Standardisation Neil Attard and former Direc ...
18 Jul, 2024
CEN/CLC JTC 22 Technical Committee meeting
Malta proudly hosted the CEN/CLC JTC 22 Technical Committee meeting this past June. This gathering brought together leading experts and stakeholders in quantum technologies to discuss and advance current draft standards. The agenda focused on refining protocols, addressing emerging cha ...
02 Jul, 2024
Servizz bi Tbissima 2024 | Launch
Today, the MCCAA launched the ninth edition of Premju Servizz bi Tbissima.
This Competition acknowledges outstanding customer service and the significance of a holistic shopping experience that meets the needs and expectations of consumers. Another key objective of the competition is to ...
14 Feb, 2024
Consumer Dialogue on the New Consumer Agenda
Malta holds a Consumer Dialogue on the New Consumer Agenda
| Consumer policy priorities from a Maltese perspective |
On Wednesday 14th February, the Malta Competition and Consumer Affairs Authority in collaboration with the European Commission organised a Consumer Dialogue to discuss wit ...
30 Nov, 2023
Premju Servizz bi Tbissima 2023
Imħabbra r-rebbieħa ta’ Premju Servizz bi Tbissima 2023
Waqt ċerimonja, l-MCCAA ħabbret ir-rebbieħa tat-tmien edizzjoni ta’ Premju Servizz bi Tbissima.
Fid-diskors tagħha waqt iċ-ċerimonja, il-Ministru għall-Inklużjoni, il-Volontarjat u d-Drittijiet tal-Konsumatur, Julia Farrugia Port ...
11 Oct, 2023
World Standards Day 2023
The MCCAA organised a conference for World Standards Day on Wednesday 11th October. The theme of this year’s conference, aligning with the United Nations Sustainable Development Goal 3, was the contribution of standards to the well-being of society.
This international day is dedicated to ...
19 Jul, 2023
Servizz bi Tbissima 2023 | Launch
8th edition of Premju Servizz bi Tbissima launched
The MCCAA launched the eighth edition of Premju Servizz bi Tbissima in Pjazza San Gorg, Valletta.
During the launch, the Minister for Inclusion, Voluntary Organisations and Consumer Rights, Julia Farrugia Portelli, said that a good cus ...
15 Mar, 2023
World Consumer Rights Day 2023
Strengthening consumers’ rights in today’s dynamic markets
To mark this year’s World Consumer Rights Day, internationally celebrated on the 15th of March, the Office for Consumer Affairs within the MCCAA, is organising a half-day conference themed: Strengthening consumers’ rights in toda ...
15 Mar, 2022
World Consumer Rights Day 2022
The MCCAA speaks of empowering consumers in the digital and green transition
The MCCAA marked World Consumer Rights Day by a conference themed “Empowering consumers in the digital and green transition.”
The MCCAA Chairperson Inġ. Helga Pizzuto said that the conference served as an oppor ...
01 Dec, 2021
THE 2021 WINNERS OF PREMJU SERVIZZ BI TBISSIMA ANNOUNCED
The MCCAA announced the winners of the sixth edition of Premju Servizz bi Tbissima during an award ceremony on Wednesday night.
This year over 1,000 different sellers and companies were nominated across the four categories. The top five in each category were closely vetted by the Serviz ...
30 Sep, 2021
Conference on Alternative Dispute Resolution
The MCCAA strengthens Alternative Dispute Resolution
The MCCAA bolstered consumers’ means of redress by strengthening alternative dispute resolution to further place the consumer at the centre of the economy.
The Authority developed a bespoke IT solution, established documented processes ...
23 Jul, 2021
The sixth edition of Premju Servizz bi Tbissima was launched
The sixth edition of Premju Servizz bi Tbissima was launched by the MCCAA in Paola.
Parliamentary Secretary for Consumer Protection and Public Cleansing, Deo Debattista said how such initiatives put the consumer at the centre of their operations. "Through this award, the Authority is als ...
11 May, 2021
AN ECONOMY THAT WORKS FOR CONSUMERS
The MCCAA celebrates its 10th anniversary
The MCCAA is celebrating its 10th anniversary in May 2021. The Authority is looking back proudly at the many milestones over the past and focusing on the years to come. An international digital conference was organised to discuss the needs and ...
19 Feb, 2021
The MCCAA welcomes Minister for Tourism and Consumer Protection Clayton Bartolo
The MCCAA welcomes Minister for Tourism and Consumer Protection Clayton Bartolo
...
22 Jan, 2021
Malta and Ghana sign a Memorandum of Understanding (MoU) on cooperation
The MCCAA and the Ghana Food and Drugs Authority (FDA) have a shared goal that of increased well-being of consumers with the overall aim of improving quality of life in society.
The MCCAA and the Ghana Food and Drugs Authority have entered into a Memorandum of Understanding (MoU) on bil ...
14 Jan, 2021
MCCAA projects assisted by European funds that put the consumer at the heart of the economy
With the help of MEUSAC, the MCCAA has applied for European funds to run two projects that put the consumer at the heart of the economy.
The first project, with an investment of around €120,000, will lead to a better alternative remedy system. This includes an IT system, new processes th ...
14 Oct, 2020
World Standards Day 2020 | Protecting the planet with standards
The MCCAA organised a digital conference for World Standards Day. The conference theme was ‘Protecting the Planet with Standards’, and focused on how standards can support sustainability by helping reduce the environmental impact of production and processes, facilitate the reuse of limit ...
03 Feb, 2020
The MCCAA welcomes Minister for Tourism and Consumer Protection Julia Farrugia Portelli
The MCCAA welcomes Minister for Tourism and Consumer Protection Julia Farrugia Portelli and Parliamentary Secretary for Consumer Rights Deo Debattista
...
21 Nov, 2019
MCCAA announces ‘Premju Servizz bi Tbissima 2019’ winners
The MCCAA announced the winners of the fifth edition of Premju Servizz bi Tbissima at an awards night held on November 21.
The main objective of this award is to assist consumers and traders to develop and strengthen a good relationship. Through this initiative, the Authority encourages ...
01 Nov, 2019
Strategic training collaboration between the MCCAA and the University of Malta
The MCCAA and the University of Malta are working together through a strategic collaboration on training. The initiative is targeted towards current and future leaders with the objective to enhance capacity building and enable networking between students, professionals and experts.
The s ...
12 Jun, 2019
5th edition of ‘Premju Servizz bi Tbissima’
The 5th edition of ‘Premju Servizz bi Tbissima’ was launched by the MCCAA at St George’s Square, Valletta.
“The organisation of this award promotes and encourages good business practices as it recognises and values the good service that local traders give their customers. This recognitio ...
10 May, 2019
The MCCAA Gozo branch has officially opened its doors to the public
The Authority’s branch in Gozo is now officially open to the public.
The Minister for Gozo Justyne Caruana and the Parliamentary Secretary for Consumer Rights, Public Cleansing and Support for the Capital City Deo Debattista today had a walk-through and met with the Gozitan employees who ...
15 Mar, 2019
World Consumer Rights Day 2019
For the occasion of the World Consumer Rights Day, internationally celebrated on the 15th of March, the Office for Consumer Affairs within the MCCAA will organise a half day conference titled ‘Trusted Smart Products’.
Globally there are currently 23.1 billion smart products in the worl ...
23 Jan, 2019
The PROSAFE General Assembly hosted in Malta
Malta hosted the PROSAFE (Product Safety Forum of Europe) General Assembly for European market surveillance officers. The general assembly meets twice a year to discuss issues related to market surveillance and product safety. This meeting will focus on Joint Action 2016. This Joint Acti ...
03 Dec, 2018
Malta and Albania sign an MoU on cooperation
The MCCAA and the Competition Authority of the Republic of Albania have entered into a memorandum of understanding (MoU) on bilateral cooperation.
With this MoU, the two authorities recognise the common values underlying their regulations in the field of competition policy and competitio ...
16 Nov, 2018
“Premju Servizz bi Tbissima 2018” winners announced by the MCCAA
The Malta Competition and Consumer Affairs Authority (MCCAA) announced the winners of the fourth edition of Premju Servizz bi Tbissima during an awards night.
In his address, Parliamentary Secretary for Consumer Protection and Valletta 2018 Deo Debattista underlined the importance of cu ...
30 Oct, 2018
The MCCAA continues to improve its services through user-friendly online systems
During a press conference addressed by the Parliamentary Secretary for Consumer Protection and Valletta 2018 Deo Debattista and Malta Competition and Consumers Affairs Authority Chairperson Helga Pizzuto, the MCCAA launched a new system for handling consumer complaints accessible through ...
13 Oct, 2018
The MCCAA to set up an office in Gozo
The Ministry for Gozo and the MCCAA signed a Service Level Agreement, leading the Authority to open a branch in Gozo.
Minister for Gozo Justyne Caruana said that the government is determined to offer more job opportunities and job mobility in Gozo. By this agreement, MCCAA Gozitan empl ...
14 Jun, 2018
New legislative package for European consumers discussed in Malta
The European Commission Representation in Malta, in collaboration with the Malta Competition and Consumer Affairs Authority (MCCAA), organised a Consumer Dialogue event at Europa House in Valletta.
Since marketplaces are changing fast, last April, the European Commission adopted a ‘New Dea ...
24 May, 2018
Online shopping awareness sessions launched
The Malta Communications Authority, the Malta Competition and Consumer Affairs Authority, and the European Consumer Centre in Malta have launched a series of free information sessions on online shopping for the general public. The aim of these sessions is to inform consumers about the p ...
23 May, 2018
Premju Servizz bi Tbissima 2018 Press Launch
“This competition gives consumers and business owners the opportunity to strengthen their relationship. In fact, the aim of this competition is to promote business practices beneficial to the consumer”, Parliamentary Secretary Deo Debattista said during the launch of ‘Premju Servizz bi T ...
12 Apr, 2018
New Corporate Identity Launch
The MCCAA launched its new corporate identity. The presentation of the new corporate identity and the new logo was delivered by the MCCAA Chairperson Inġ. Helga Pizzuto in the presence of the Parliamentary Secretary for Consumer Protection and Valletta 2018 Hon. Dr Deo Debattista.
The MCC ...